One of those days
Sep. 15th, 2007 09:44 pmWell, actually, I don't think I've actually had a day like this before, but I think the title still fits. Today everything was someone else's fault. This might seem like a good thing, until you realize that it means that fault had to be assigned for everything during the day. Nothing went right, but at least I was never to blame. I spent a fair amount of time on the phone, causing people to say "Now why did our system do that?!?" I wonder if my bank is going to continue the tren and declare three refunded charges in one day "possibly fraudulent activity?" I hope not, because they actually started this trend for me today. I got a letter telling me I was overdrawn. I took one look at it and knew exactly why: they were trying to take the money from the wrong account. Of course, when I looked at my accounts online, I found no trace of the mistake. By the looks online, everything had gone through the way I expected it, with the addition of an overdraft charge. The person I got on the phone was both very apologetic and very confused. They couldn't even guess how the system had done that, and I'm sure you can guess how happy a computer tech is when he hears something like this about his banks computers. Banking is purely numbers, it should be fairly easy to set it up so that screwing up takes a human miss-entering something. "I don't know how our system messed that up," ought to mean that the person talking is covering for the peron who screwed up, but I know it just means that some programmer somewhere along the way decided to complicate things to guarantee job security. Blegh, I declare today over and done with.